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You can visit our user friendly web site and take a look at many kinds of new and best Herve Leger Dress. We are sure that you will have great time on our web site with the best designs from the most famous designers.
Herve Sale has been online since 2005 and our first purpose is to present our customers the fastest and best service.
You can surf our web site and feel completely safe. We have all valid security certificates confirmed by SSL.
We sell out the best quality products with the best prices that you can see on the internet!
We would love you to enjoy your passion for Herve Leger!
1 .What's the return policy?
If for any dissatisfied reasons, you can request for an exchange or refund within 14 days upon receipt of the order in a resalable condition, please contact the Customer Services via E -mail ( Herve Leger ).
2 .How to choose the size?
You can choose according to the "Size Chart".
3 .What you need to get your item?
You need to show your identification card to the post man when they send your item to your house.The express company will call your number if your address changes.
4 .Are the pictures true or false?
All of the picture are in-kind taken by ourselves,The color phenomenon may occurred only in a few pictures, check them clearly before take the item into your chart.
5.How long does it take for delivery?
Generally, you may receive the item in 5-10 days after you paid your order,which are free for shipping worldwide. Additional delays may occur during the months of September - March due to the high demand and heavy load on postal services and customs.
6 .How to track your item?
We will send you your tracking number in 24-48 hours after we receive your money.You may check your item on the web of : http://www.ems.com.cn/english-main.jsp
7 .How to contact us?
Herve Leger is dedicated to Customer service. To serve our customers efficiently,our friendly and efficient staff can be contacted in many different ways. If you have a question about any aspect of your order or our website, our customer care representatives are available to help you From 9am - 6pm GMT, seven days a week ( Herve Leger ).All e-mails received during business hours will receive a reply the same business day.
8 .How to register and pay?
(1)You can login in our website to purchase on line.Click the " Sign In "," Create Account " button, fulfill some necessary steps, such as: name, address, city, postal code. Telephone, and the State (2) Fill out some necessary steps, such as: name, address, city, postal code. Telephone, and the State (3) Add the product to your chart,"Go to checkout" (4) Edit shipping address ( Special Instructions or Comments About Your Order ) "Continue checkout" (5) Input the coupon code and select the payment method (we now only support Credit Card payments) "Continue checkout" (6) Click "Continue the order". Page would Jump to the Credit Card company and the payment page. SSL encryption.
9 .Ways to pay:
You may pay via Western Union or the Credit Card (Visa &Master).If you pay via Western Union,pls make your order online and send the Merchant Order No. and Order No. to our mailbox ( Herve Leger ),we will send our company Western Union details.
10 .Is it safe to pay via credit card?
The payment is the same processes as the principles with paypal. We are just a Credit Card merchant.your money is sent to our account? in Credit Card company.And we have no right to know any information about your card information,so if there's any problem about payment, you should contact the card company.If you are not satisfied with the product, you can ask us to return your money,or charge back. But this is very rare.
11 .Why It shows declined when I pay via credit card?
You've entered the wrong information. The card does not support on-line shopping. The money in your card is not enough. You have bad payment records and don't pass the SFEPAY filtration system (not payment by a deception, etc.)
12.Common payment error code: 101 customers IP does not match the selected countries 102 The IP of the client's country is blocked 103 Customer's IP? of? United States does not match the state 104 card holders who deceived 105 fraudulent card number 106, the language of the client browser is blocked 107 client countries, blocked 108 fraudulent e-mail address 109 deceived IP 110 deceived phone numbers to 111 client browser is blocked 112 transaction limit in excess of the maximum 113 hours IP restrictions 114 Unreasonable customer information 119 High-risk clients ,payments that refused by bank
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